We have left Kawung 2 bedroom villa today. The location and the friendly staff is the only positive things I can say about the villa.
Very disappointed in the standard/ maintenance of this property. We wish we had of made more of a point to complain and move onto another hotel/villa.
The cleanliness is very poor to average., made difficult by the age of the fittings and fixtures in the villa. Everything was damp, mould growing. Windows that don’t seal, lighting that is faulty. The bathroom leaked like a sieve. The toilet seat fell off , was repaired and fell off again. The shower is outside and had terrible pressure, barely hot water and leaves and bugs all around you. The bathroom and dressing room areas were very dark with minimal lighting making it difficult to find your clothing or do any sort of makeup.
At night the mosquitos were swarming, despite efforts from staff to spray our rooms routinely. Because the windows/doors do not seal, it is a losing battle.
Only the bedrooms are air conditioned. So the living area where the only tv was located was sweltering hot. For the price of this accommodation there should be televisions in the air conditioned bedrooms.
The pool Itself was ok, nicely shaded and cool. Difficult to get in and out of due to no railing or steps so I would definitely not recommend for children or anyone less that fully capable of lifting themselves out. The deck to the pool was so rotten and damaged that you literally felt like you would fall through it at any moment.
There was three glass door entries to the villa however only one was lockable. Meaning your belongings are not secure when you are out and about. One door had a faulty lock and the pool access from /bedroom door was not lockable at all. Only the main bedroom had a safe, so the coupe staying with us carried their money and passports the whole time.
The wifi dropped in and out consistently.
Canggu is a beautiful destination and there are so many options for accommodation. This villa needs some serious money spent by the owners and a really good clean to make it acceptable.
Again, the staff were friendly and helpful.