The apartment is conveniently located with supermarket and public transport 2 minutes away, Schonbrunn palace, gardens and zoo just 5 minutes walk. Nice old apartment building in a quiet street. Keys easy to access and use. The top floor apartment is spacious, warm, light and clean, and has lovely rooftop views from the dormer windows. It needs some maintenance, eg the kitchen tap was very loose and did not work well, and we never managed to access the Dropbox files where the apartment information was located; a folder of printed information would have been useful. However the owner was helpful with quick answers to email queries. The end arrangement was unclear - clean up or leave money for the cleaner; we cleaned up, stripped the beds etc but were unsure exactly what was required. Again, printed information would help in this respect. Overall, the apartment met our need, which was for a warm base in a particularly cold spell of weather while we explored beautiful Vienna.