Muchas gracias por tu comentario! ¡Fue un placer tenerlos invitados y esperamos volver a verlos pronto!

Thank you very much for your review! It has been a pleasure to host you and you'll be welcome back any time!!!

È stato un piacere ospitarvi! Speriamo di rivederci presto 😃

Bonsoir! Merci bien pour votre review, Mais je dois vous dire que ce n'est pas l'appartement où vous avez séjourné :D :D :D Nous n'avons pas d'orangeraie et aucun d'entre nous ne s'appelle Mathilde ... Vous avez probablement fait un peu de confusion. En tout cas, nous sommes heureux que vous vous soyez bien trouvé et que vous gardiez un bon souvenir de Catane. À bientôt!

Ciao Jeff&Anela! I would like to be a kangaroo to jump to Australia to meet you again! It has been a pleasure to know you! I wish you a life full of sun, goodness and happiness. Big hugs from all of us!

Thanks a lot for your review! It's been a pleasure to have you, and we hope to see you again in Sicily! Kind regards & Sunny Ciao :) Enrica & Luca

Thank You very Much Annne-Mette! IT's been a Pleasure to have you and we do hope to meet again soon! Kind regards and sunny CIAO ;) Enrica & Luca & Emma & Nina

This is a very curious review indeed! Very funny to notice that the apartment is exactly as pictured and described, but eventually you did not like it ... maybe next time you have to choose more carefully? :) Very funny to notice that the review is anonymous, and very sad to note that they forgot to mention the only one detail that actully DID go wrong, namely that when we met the guests before their departure to collect the keys we found a very significant black stain on the wall, caused by the spilling of wine, that had occurred a few days before. It was not just a small stain, but a big one, that had not been signaled promply when it had happened, but only at the end of their stay. By that time It needed to be fixed by a painter. According to the house rules, and to the rental agreement that was signed upon arrival, we had to charge a little extra amount to cover the cost of the repair. We are very sorry that this little inconvenience left these guests with such a displeasant feeling, but next time it would be enough to signal the damage promptly, and there would have been no extra cost whatsoever if the stain would have been cleaned right away. Regarding other ridiculus and unduly negative issues raised: we confirm that our rental agreement DOES NOT INCLUDE ROOM SERVICE during the guests' stay, as is well made clear in all our ads and in our house rules, and as is the standard for apartment rentals and holiday homes. WE DO include the final cleaning at NO EXTRA COST, but during the stay the guest(s) are responsible for the standard every-day cleaning of the apartment. that these guests left Catania with such a displeasant feeling, and it is absolutely the first time we collect such a review, as any reader can easily verify looking at the DOZENS OF POSITIVE REVIEWS we received in over five years of hosting through many reliable portals (such as AirBnB, BBPlanet, etc.) We are very sorry that these guests left Catania with such a displeasant feeling, and to receive our first negative feedback after many years of very high standards of customer satisfaction, as any reader can easily verify looking at the DOZENS OF POSITIVE REVIEWS we received in over five years of hosting through many reliable portals (such as AirBnB, BBPlanet, etc.) But the best response to this can only be the many enthusiastic reviews that we have received - and certainly will continue to recive in the future. Kind regards and SUNNY CIAO from Sicily Enrica & Luca