Avoid this hotel, it is the worst! If it was just one or two issued, I would understand, but it was one hassle after another. Due to construction, the street in front is not accessible by car, so our taxi had to drop us off around the corner. We dragged our bags to the address we were given, which is a non-descript office building. We dragged our bags up the stairs to see if the reception desk was there, then we dragged our bags around the whole block to see if there was an entrance that looked more like a hotel entrance, then called the number of the hotel. They told us someone would come for us, ten minutes later, they did, and we were led a couple blocks away (dragging our bags again) to the building with the reception desk to check in. We then waited for someone else to lead us back to the other building (dragging bags again) to show us the room. The safe did not work and the guy said he would come back with the master key so we could open the safe and secure our valuables. We waited a while, then called him and he came back with about 35 keys on a ring. He tried all the keys and when none of them worked, he took them off the ring and tried them again, one by one, while we waited. He then called “the safe expert” and we waited for her, but she too was unable to open the safe. We asked to move to a different room, none were available. At this point, TWO HOURS had passed since we had first arrived. The guy offered that we could go out and we should not worry, he would come back later to open the safe; evidently, he did not realize the entire point of having a safe is to secure valuables before going out. We did not want to leave our valuables unsecured and then have maintenance people coming in while we were out, so we just told him not to send anyone in to our room while we were out.
The “spa bathtub” is located in the main room, in full view of the bed. Also, the “spa bathtub” is INSTEAD OF a shower. There is no privacy at all, but the worst part of our stay was in the morning when we realized there was NO HOT WATER!! We called reception, and they asked the guy who brought the breakfast to look at the water heater. The breakfast was scrambled eggs, bacon that was practically raw, a chopped-up hot dog, untoasted bread, two pieces of processed cheese food (think Kraft singles), coffee and chocolate croissants. The one table in the room is tiny, so we passed the plate back and forth to eat the eggs while the guy was trying to get the hot water turned on. While we ate, he occasionally asked me to get up and turn on the water or turn it off, to see if it worked. Ultimately, he was unable to get hot water to work, so we rinsed off in ICY COLD WATER in the bathtub in the middle of the hotel room. We asked if they could take some money off the bill for all the inconvenience, and instead, they offered us a late check-out. We declined, as we could not get away from this place fast enough! If this was priced like a hostel, I would understand, but for almost two hundred Euros, I expect a much better experience. Avoid this place, you can do so much better!