Dear Guest, I'm sorry was a disappointing holiday. We take note of your review. Definitely do everything to improve and I repeat we are very sorry for a review of this kind. We would like to point out as already been communicated to you earlier, that the structure is in a resedenziale area where there are other villas of other owners, it is not on the deserted island. If other propietarii of Ville decide to do some work inside their proprieties during time allowed by law, unfortunately we can not prevent them from working during the day time. Tenerife is a tourist island is the island laws are very strict about noise, so we are sure that in holidays and during lunch times and after 5:00 or 6:00 pm do not anything works. I understand that you also been unlucky for the bad weather that was at that time on the island, was a strong wind that portat much sand and dust, but the pool was always clean by our butler, who came every day for all your needs.
We have served to you and to your family as if perhaps you have been in the hotel. With pleasure we have provided to you spending on dinners as has been requested by you, we provided complimentary welcome drink with a BOTTLE of red wine and a plate of fruit like we always to do for our customers. Any requeste to assistence from you solved in short time.
Consider that you got for this holidays the discount price and after for your request we made further discount.
In any way we excuse and we hope that Your next holidays in Tenerife will be better.

Many thanks for your review and dedicated time. We are very happy that you liked the villa because the house we prepare with the heart and leave it to our guests as you perhaps have to live ourselves. We look forward to hosting you again in the Villa, thank you and so many beautiful things.
Alexandra Grigorenko.

Dear Ms Tania, thank you for your review and we look forward to seeing you again in the next Your vacation
Warm Greetings, Alexandra.