Dear 344luiginat,
Thank you for choosing to stay with us at Terceira Mar Hotel for your recent visit to Angra do Heroísmo and for taking time in sharing your experience.
We were very sorry to learn that you were disappointed with your experience in Terceira Mar Hotel.
However, we confirm that the standard room hasn't kettle and the bathroom soaps are liquid. We are a Travelife hotel so we have a lot environmental concerns and with this soap change, we reduced the plastic consumption.
We would also like to share with you that the hotel has superior rooms that have a coffee machine.
We hope to have the opportunity to welcome you back in the near future.
Best Regards,
Dário Toste | Assistant Manager