Thanks a
Lot To you for choosing Templars'f Home! IT was a pleasure hosting you! All The best! Alessandra

Dear Family,
thanks for your review, i am glad that you appreciated the apartment, the view and all the facilities!!! We do really care about our guests comfort!:)
i am very sorry for all the communication problems, it was the first time in months of perfect communication that it happened, i honestly sent you several emails from many days before your arrival, both through trip advisor and through your personal email asking for your mobile number and the time of the check in in order to be ready to welcome you as i always do with my guests, unfortunately you have never answered and you have never tried to contact me neither, so i was almost starting to think that you would have not shown up:(
For the check out it happened the same thing, i sent you a text message the morning of your departure and i tried to call you on the mobile number you gave me at your arrival, but with no answer:( i am very sorry for this because off course it was my proposal to call a taxi for you so i wanted you to be satisfied of everything, it was a real bad communication matter:(
Thanks for the suggestion about the information to give at the arrival, as soon as you called me and you told me that there was a kind of black out, i came in 3 minutes to solve it right away( there was just a bottom to pull though, so it will be very easy to explain), but i will now explain everything from the beginning to avoid even the few minutes of black out:)
Thanks for the suggestion and i hope you enjoyed your stay in napoli and at Templar'sf Home!
Kind regards,
Alessandra