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The Island on Lake Travis

Lago Vista, TX
Salva
Miglior prezzo per il tuo soggiorno
04/06/2017 05/06/2017
1 camera
  • 1 camera
    2 ospiti
    • 2 ospiti
      0 bambini
      • 0 bambini
        Viaggiatore (26)
        Piscina e spiaggia (4)
        Camera e suite (4)
        Lakeway Resort and Spa
        1.033 recensioni
        N. 3 di 3 hotel a Lakeway
         
        The Shores at Lake Travis
        70 recensioni
        N. 1 di 1 hotel a Lago Vista
         
        Travaasa Austin
        799 recensioni
        N. 11 di 201 hotel a Austin
         
        Omni Barton Creek Resort & Spa
        1.877 recensioni
        N. 46 di 201 hotel a Austin
         
        Dettagli
        • Eccellente26%
        • Molto buono26%
        • Nella media26%
        • Scarso12%
        • Pessimo8%
        2 settimane fa
        “Ok but wouldn't return ”
        11 apr 2017
        “2017 Spring Break”
        Parch. gratis
        Piscina
        Ristorante
        Centro fitness
        Cucinino
        Campo da tennis
        Tutti i dettagli dell'hotel
        Lakeway Resort and Spa
        1.033 recensioni
        N. 3 di 3 hotel a Lakeway
         
        The Shores at Lake Travis
        70 recensioni
        N. 1 di 1 hotel a Lago Vista
         
        Travaasa Austin
        799 recensioni
        N. 11 di 201 hotel a Austin
         
        Omni Barton Creek Resort & Spa
        1.877 recensioni
        N. 46 di 201 hotel a Austin
         
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        Recensioni (49)
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        Recensito 25 giugno 2013

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        Lakeway Resort and Spa
        1.033 recensioni
        N. 3 di 3 hotel a Lakeway
         
        The Shores at Lake Travis
        70 recensioni
        N. 1 di 1 hotel a Lago Vista
         
        Travaasa Austin
        799 recensioni
        N. 11 di 201 hotel a Austin
         
        Omni Barton Creek Resort & Spa
        1.877 recensioni
        N. 46 di 201 hotel a Austin
         
        Informazioni su
        Servizi
        • I migliori servizi
        • Piscina
        • Parch. gratis
        • Ristorante
        • Centro fitness con palestra/sala fitness
        • Servizi dell'hotel
        • Parch. gratis
        • Cose da fare
        • Piscina
        • Ristorante
        • Campo da tennis
        • Centro fitness con palestra/sala fitness
        Dettagli
        • Tipi di camera
        • Cucinino
        • Numero di camere
        • 4
        • Località
        • Stati Uniti >
        • Texas >
        • Lago Vista
        • noto anche come
        • The Island On Lake Travis Hotel Lago Vista
        Viaggiatore (26)
        Piscina e spiaggia (4)
        Camera e suite (4)
        Hotel e dintorni (18)
        Domande e risposteFai una domanda
        LiThDr
        Mr. Lanzini This is Doug the owner of North Shore Rentals. First I would like to thank you for at least giving us three stars. There are many questions I have. 1. Because of the glitch/upgrade to our new software system did we not offer you a better unit for the same amount? 2. This friend that paid for your unit...was it not the agent from Natures Point who paid for your unit because you threatened not to show up for the wedding? She paid because she did not want to stress out the bride? 3. Did we not research our credit card company and found you never paid for the unit? 4. Did I not tell your friend/ wedding event coordinator that if you turned in your receipt that I would refund her? Even today I will offer another additional 30% discount. I believe we tried to work with you the best we could until you said you were not coming to your friends wedding unless I gave you the unit? Yes you are correct there are some older people there because at the time of your wedding, the end of March our Snowbirds were leaving. You might have noticed we had a live band and we had complementary food and drinks to send off our snowbirds. Yes I did say I would be fine if you did not stay which was probably not professional of me. But after you told me that if I did not give you a room with no confirmation where you paid you were not going to show up for the wedding kind of showed me you were not the kind of person I wanted to deal with. Also this was after I wrote your friend/wedding venue manager that I would be happy to refund her any cost if you would send her your credit card receipt where you paid. Mr. Lanzini I am very sorry things did not work out for you. I try to make sure our guest are well taken care of. The wedding venue Nature Points as you saw was first class. Again I appreciate the three star rating and I think you were fair giving us that. We have some issues with the restaurant not being open till May and some repairs from flood damage. Thanks Doug
        9 aprile 2015|
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        bonzo1953
        Dear Bathie2014 My name is Doug and I am the owner of North Shore Vacation Rentals. First because I did not see a unit number I was not sure if you rented through us or through a individual owner. But ether way you had made some great points and had some good questions. First you are correct...the lake is down over 50ft depend if you are talking normal level or full. If you rented from us I am not sure why my staff did not tell you that there are no boat ramps but limited places where you can launch your boat from a beach area, or check our website. Yes it does look weird that we could have so many slips and a treacherous way to get to these slips. The Condo owners association made a decision based on the home owners who keep their boats in the slips to build the long steps to get to their boats on the front of the island. Some use it some do not. Yes we rent the slips for 50.00 so if you find a place to put your boat into the lake it is a little easier to get to your boat rather then pulling in in and out of the less than favorable launches. Now for all the empty slips, the three boat houses with slips in the front part of the island are the ones we rent. The ones in the back part in the cove have not been commissioned by the COA so are unusable at this time even though you see some boats in them. As far as the pool being closed do to shocking I totally agree with you and they are normally done during the week...I am not sure why this happened. There was some repairs made on the south pool around the time you were there and after they resurfaced the bottom they had to shock the water. I believe that the north pool should have been opened and the indoor pool. Again I am very sorry for your inconvenience with your boat. If you did get your boat in I hope you were lucky enough to find the great beach that has appeared with the low lake levels. It is across from Lakeway near Point Venture. The sand is soft like on the Caribbean and in the summer you would think you were in Port A with out all the salt and seaweed....and critters. I hope this helps you under stand and hope you did enjoy yourself. Thanks Doug DeVore North Shore Vacation Rentals 512-267-4887
        2 febbraio 2015|
        Risposta
        Risposta da Rajesh Y | Ha recensito questa struttura |
        Hi Dough Of all the reviews i posted , you are the first business owner to take pain to reply back and take my feedback as constructive and neutral . hope my friends will see it in its best shape to whom i recommended your Più
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        bonzo1953
        Dear Byefelicia I am the owner of formally Island Rentals on Lake Travis now North Shore Vacation Rentals. I am truly sorry for the condition of the condo you rented from us and I thank you for the review. First the Condo you rented is no longer in our rental pool. Second we have used your review to show other owners what the out come is if they refused to do repairs. We now inspect the units and make any recommendation on repairs. If the owner does not do these repairs we will take extra steps to make sure this does not happen again. We changed our name because we have expanded our business beyond the Island on Lake Travis and now have Lake homes all over on the North Shore of Lake Travis. We have updated most of the condo pictures so there should be no more surprises like this and we are working to make sure all the pictures are updated. Again I am very sorry and if you call our office the next time you are in the area and we will try to make this up to you. Thank You Doug DeVore
        2 febbraio 2015|
        Risposta
        Risposta da Rajesh Y | Ha recensito questa struttura |
        thank you so much to take some time out of your busy schedule to read my reviews. it was indeed a a very pleasant stay like i said in review. for sure when i will be in that area will let you know . for your information i Più
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