Is there easy access to the beach please?

Why in your reply have you stated you do not offer executive suites when actually you do…you refer to it later in your reply as executive room? It’s the same thing. The one hour use of spa is a terrible way to advertise yourself as a spa hotel. I’m not quite sure why you mentioned the radiator in your reply as we did not need to turn it down as it was off completely as it was so warm. So warm we needed our windows open but not hot enough to warrant using the fan you mentioned but thanks for that anyway. Are you really sure your chips are prepared on site and not oven chips? It was not worth complaining about at the time as he would of just been offered more oven chips and I’m mentioning in my review as I want other potential guests to know. We did let reception know that morning about the bin situation but all they can do is apologise as the event has already happened. I do think you should perhaps advertise the rooms a little better stating that the view is of the car park instead of ‘rear facing and overlooking parts of the property’ as it’s not entirely accurate. I do think it’s misrepresented. I appreciate you are trying to make it look like I knew what I was booking but I didn’t as your descriptions are false. Thanks for your reply I hope this reply finds you well ;)

Hi, this seems like a mad question but i stayed with you on New Years Eve and you have the BEST pillows, can i know where are they from please? I would really like to purchase some We had a great stay!

Is there a lift?

Hi, is there a bar separate from restaurant for guests to just have a drink? Thanks in advance