Hi Ssteinfort, We would recommend calling a taxi when you get into town to get to and from the airport or ferry. There is a bus stop just down the road from us that will take you into town and to the glacier. However, we would recommend renting a car if you are in Juneau for two or more days. Feel free to email us for more information or if you have any additional questions. Thank you!

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Hello Svsulove, Thank you for your question. I would be happy to answer it for you. Upon reserving the room we will charge one full night (including tax) to the card as a deposit. Which goes towards your first nights stay upon arrival. At the time of arrival we will charge the remainder of the stay. You can cancel up to two weeks before your scheduled arrival date and get a refund of your deposit. However, we do hold $25.00 of that deposit as a cancellation fee. If you cancel within two weeks of your scheduled arrival date, then unfortunately, the deposit is non-refundable. If you would like to pay the remainder of a portion of your stay before your check in date, we are happy to charge your card any time before arrival. I hope this answered your questions. Feel free to email or call us if you have any additional questions. Thank you!

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I'm so sorry I didn't answer your question. I didn't see your question. Hope they got in touch with you as its a great place to stay. Did you get through to them?

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