Dear RobertD96, The Phoenicia operates a strict no-smoking policy, but we cannot stop anyone from smoking on their balcony. While we have never had this kind of problem before, we unfortunately cannot guarantee that your neighbour will be a non-smoker. Hope this explains the situation. Regards, Nikola Greifeld, Guest Relations Manager

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Following the extensive restoration and refurbishment programme of The Phoenicia, the only part unfortunately not yet operational is our new Health Club & Spa. While the actual construction of the annex building is complete, the internal fitting out will be ongoing until sometime next year. This part of the project was delayed considerably, due to important historical finds during the excavations close to the Valletta bastions and we do not have a definite opening date as yet. Please be informed that in July our Bastion Pool Deck with infinity pool will be open for the enjoyment of our guest during daylight hours. We also have an agreement with a local gym in Valletta and provide our guests with complimentary daily memberships.

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Following the extensive restoration and refurbishment programme of The Phoenicia, the only part unfortunately not yet operational is our new Health Club & Spa. While the actual construction of the annex building is complete, the internal fitting out will be ongoing until sometime next year. This part of the project was delayed considerably, due to important historical finds during the excavations close to the Valletta bastions and we do not have a definite opening date as yet. We do have an agreement with a local gym in Valletta and provide our guests with complimentary daily memberships and can also organise in-room massages upon request.

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Yes, there should be no problem.

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We do offer Laundry Service from Monday to Saturday, with items being handed in by 9am, they will be returned by 5pm the same day. We also offer an express service at a surcharge, where items will be returned to your room by about 1pm.

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