Innocent Bystander
Innocent Bystander
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4.0
Punteggio 4,0 su 570 recensioni
Eccellente
27
Molto buono
27
Nella media
5
Scarso
3
Pessimo
8

Mez W
19 contributi
Punteggio 5,0 su 5
ott 2023 • Famiglia
Great experience. Lovely friendly staff, excellent food and delicious wines. We all enjoyed pizzas, sharing board, paella and then deserts! I was very pleasantly surprised and will definitely be back.
Scritta in data 15 ottobre 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

DavidFD7586CR
Byron Bay, Australia573 contributi
Punteggio 5,0 su 5
ago 2023 • Coppie
Excellent lunch at Innocent Bystander.Stylish setting.Loved the Charcuterie Board + the Capricciosa Pizza.Fantastic quality,generous serves and very tasty.Well matched with a bottle of Mea Culpa Pinot 20.Good value at $70 per head including wine.Excellent service by Isabella.
Scritta in data 20 agosto 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

AnnaS222014
Sydney, Australia15 contributi
Punteggio 2,0 su 5
dic 2022 • Coppie
Food was ok. Certainly not worth the price paid. But wasn’t horrendous. The paella was flavourless. The seafood and meet in the paella was good. Paella itself was bland and no flavour.
The girl who took our order was lovely but very new.
Scritta in data 11 dicembre 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

DavidFD7586CR
Byron Bay, Australia573 contributi
Punteggio 5,0 su 5
ago 2022 • Coppie
We had lunch today at Innocent Bystander in Healesville.Great location with easy parking.Loved the Chacuterie Board and the Capricciosa Pizza.Very fresh and tasty.Matched the food with a couple of glasses of Mea Culpa Pinot Noir.Excellent drinking.Efficient service by Caitlin.Good value for money at $91 for 2 including food and wine.Well worth a visit.
Scritta in data 5 agosto 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Kamal P
Byron Bay, Australia8.068 contributi
Punteggio 4,0 su 5
apr 2021
Very good restaurant with great ambience. Service was excellent so did the meal we had! We were lucky to get a table on this busy weekend holiday.
Scritta in data 13 marzo 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Leah
Melbourne, Australia1 contributo
Punteggio 1,0 su 5
gen 2022
We came in yesterday at 5pm for a wine tasting when the venue only had about a dozen people in it. We were seated at the bar and after waiting for some time, were approached by a bar attendant who had been conducting another tasting at the end of the bar. He casually chatted to them as they finished their tasting and decided on a sale. Eventually he came up and poured our first tasting before promptly leaving and returning to the couple. We were left waiting for the next 10 full minutes while he chatted with them (at this point they had well and truly finished their tasting and were just talking). He then disappeared from the service area and out of sight. We waited there for a few more minutes before realizing he'd deserted us - no warning, no 'hey guys I'm going to talk a break, I'll be back in a few' - just left us. By this point we were feeling quite embarrassed sitting there so we decided to leave. While we were walking out of the entrance he strolled back inside the building from wherever he was and waved us goodbye as we walked out.

Now, I'm a local, I've worked in hospitality for many years and I've seen the impact of COVID in the community and local businesses. I know what it feels like to be understaffed and underpaid. What I can honestly say is that on this occasion, at this time, there just weren't enough people in the venue, with 4 (visible) staff walking around front of house, to justify what happened.

This has been the third occasion where we've received terrible customer service from young, inexperienced and downright rude staff by a company that has completely lost sight of what a good food and wine experience is, (food is average, I'm not sure where the people giving 5 star reviews have been eating) and clearly not hiring the right staff or paying them enough. Save your money, go a few minutes down the road to Boat O'Craigo for a real Yarra Valley food and wine experience without the mass production and pretentiousness of IB.
Scritta in data 23 gennaio 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Andrew
Melbourne, Australia15 contributi
Punteggio 2,0 su 5
apr 2021 • Coppie
Seems inappropriate and pompous to announce they ran out of ingredients and at the same time not allow any flexibility with pizza toppings for the customers
Scritta in data 18 aprile 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Hi LynetteSarah We noticed a double up on your review, please refer to our response on our other review platforms. Cheers, IB
Scritta in data 23 aprile 2021
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

LindsayMann
Melbourne, Australia1.749 contributi
Punteggio 3,0 su 5
gen 2021 • Amici
We (group of 5 adults) did a wine tasting followed by lunch. Booking by telephone was easy. Service was friendly and efficient. The tasting was disappointing - the wines were unimpressive. We all had to taste the same 5 wines even though we had different preferences. The tasting charge was not offset against any purchases although this proved to be irrelevant because we didn’t want to buy any wines. We shared some pizzas for lunch and they were OK. Also tasted their cider and beers over lunch. Overall it was a pleasant enough experience but not compelling.
Scritta in data 13 gennaio 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Hi there, Thank you for visiting our home in the Yarra Valley and leaving us with some feedback. Booking via our website is the fastest way to secure a reservation, alternatively you can call us to book all wine tastings and dining. We apologise that you were disappointed by our tasting experience. We welcome you to let the cellar door attendant taking your tasting of any preferences and we will do our best to accommodate. I am glad that your overall experience was pleasant and we hope to have you back again soon. Cheers, IB
Scritta in data 18 gennaio 2021
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

Robert B
Melbourne, Australia279 contributi
Punteggio 4,0 su 5
gen 2021 • Amici
Note... the $10 per person tasting fee (for 5 or maybe 6 wines) is rebatable off a SIX bottle purchase!

In our group of 6 people, some of us tasted 5 white wines, and some tasted reds - very easy for the staff to manage.

Under covid conditions in January 2021, the tastings were done seated at tables, and our table was a tall round bar table with bar stools. Covid check-in was insisted, hand sanitiser everywhere, and the staff wearing masks - all good stuff.

We had a great, informative wine tasting, led by Margaret, who is very knowledgeable.
Interestingly, some wines here are served from tap into a carafe for serving and tasting at the table. And it was interesting tasting: Arneis (a white), Central Otago Pinot Noir (New Zealand), Nero d'Avola, Tempranillo, Syrah.

Recommend a visit, but beware the tasting fee. And there's lots of car parking around the back.
Scritta in data 12 gennaio 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Hi Robert, Thank you for coming to Innocent Bystander and trying a selection of our wines. Our tasting is $10 per person which will run through a selection of 5 wines of your choice as a table with our cellar door attendants. It sounds like you were able to try a broad selection of our wines. We hope to have you back again soon. Cheers, IB
Scritta in data 18 gennaio 2021
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

DazRas
Canterbury, Australia18 contributi
Punteggio 3,0 su 5
dic 2020
Well set up and staff are great. Food is over priced for the quality. Found the signs in the bathrooms offensive and sexist ( even if they are meant to be funny!). Paella was nice but would prefer more crust and without the corn.
Scritta in data 22 dicembre 2020
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Hi DazRaz, Thank you for dining with us and providing us with some great feedback. The signs were installed after a few instances of people forgetting to close the door, as we do have shared bathrooms they are a gentle reminder to close the door behind you. If you would like to discuss further please contact us directly. Cheers, IB
Scritta in data 18 gennaio 2021
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.

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