iFLY Indoor Skydiving - Fort Lauderdale
iFLY Indoor Skydiving - Fort Lauderdale
iFLY Indoor Skydiving - Fort Lauderdale
5
10.00 - 20.00
Lunedì
11.00 - 20.00
Martedì
11.00 - 20.00
Mercoledì
11.00 - 20.00
Giovedì
11.00 - 20.00
Venerdì
11.00 - 20.30
Sabato
10.00 - 20.00
Domenica
10.00 - 20.00
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iFLY Indoor Skydiving - Fort Lauderdale: i modi migliori per scoprire questo luogo di interesse e le attrazioni nelle vicinanze
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Ristoranti
191 nel raggio di 5 km
Attrazioni
54 nel raggio di 10 km
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5.0
272 recensioni
Eccellente
238
Molto buono
23
Nella media
5
Scarso
6
Pessimo
0
worldtraveler952015
Napoli, FL208 contributi
set 2023 • Famiglia
We enjoyed the experience, but they are not so organized nor upscale, which would make the experience better for adults. Kids do not know the difference about being upscale. Our uniforms and hats seemed dirty and overused. They pushed buying more things constantly. The worst part is that I bought a picture and video online and when I went to order using their QR code, it did not show up as paid already. Then I ordered more pics and videos and weeks later I have yet to receive a single item by mail or email or text. They really need to improve their quality and professionalism to make it a repeat experience.
Scritta in data 21 ottobre 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
We pride ourselves on our world class customer service and we’re sorry we lost your trust. This is frustrating to hear, and we will certainly take this as a learning opportunity. Our optional add-ons are meant to help you customize and enhance your experience, and we're sorry it had the opposite effect. Not every flyer wants to go up high or needs a video, etc, so we do leave these as add-on experiences so each flyer can curate their perfect experience. We appreciate your feedback and would love the opportunity to help you with retrieving your media. Please reach out to us directly at info.fortlauderdale@iflyworld.com or call us directly at (954) 280-4359 so we can assist you!
Scritta in data 27 ottobre 2023
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.
Liz
1 contributo
lug 2023
The flying was excellent and staff was very nice. Wait time and cost wasn't that great. Pictures...make sure you have someone taking pictures and videos. I paid for mine and they never took them for one of the children and the other set was so obscured it was not worth the cost. Your phone pictures and videos will be much nicer!
Scritta in data 9 agosto 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
We’re stoked to see you enjoyed indoor skydiving! Thank you for sharing your experience. We're sorry to hear you experience included a few hiccups when it comes to your media. We do our best to take as many photos as possible of our flyers when they face the cameras. We're sorry if we didn't capture all of the memories you desired. We do recommend bringing friends or family to watch and take them for you. If you would like, we'd be happy to send you additional media from your visit complimentary. Please direct message corporate at iFLY US, not this location, on Facebook or Instagram so we can assist you. From all of us here at iFLY Fort Lauderdale, we hope to fly with you again soon!
Scritta in data 11 agosto 2023
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.
GrayHawks
West Palm Beach, FL57 contributi
giu 2023 • Famiglia
It is really sad when the employees put so much positive effort and the experience can be ruined without anything they can do. Sat the 12th my two sons and I decided to try ifly (1 hour drive) but looked fun. I booked online. After reviewing all the offers decided to go with the BUY 2 get 2 Free (flights). $105 for my two boys and I assumed I would have to buy a flight or two for myself but wanted to wait until I saw the experience (you know 55 and all).
Getting there I was greeted warmly. Was asked what time my appointment was and I said 2pm and gave my name. Filled out the waivers, and all seemed in order and off to a good start. The front counter person said she could not find my reservation and asked if I had a reservation form to which I replied that I only had the purchase receipt (photo on my phone) but it had a web purchase number on it and she would be able to look it up with that. No joy, she could not find it and asked me again for the receipt. After looking at the pic on my phone she said this was not a reservation and called over a manager who explained that I had no proof that I had made a reservation. After a few minutes of arguing I capitulated and said I will just purchase it at the counter to which I was told I could not as that package was only available online. I asked him if it made any sense for me to go online and purchase it AGAIN, and charge my card again for them to tell me the form the system puts out is not a receipt. They asked if I wanted to purchase the more expensive packages they had at the counter. (this is me with a stunned look) :{ After more conversation and much frustration I capitulated and attempted to go online and purchase the package thru my phone. There were no reservation times left and it would not let me purchase it. The two employees behind the counter just stared at me and said they could not help me.
At the same moment, I noticed another customer in the next line starting to get aggravated because they had made the exact same reservation and were having the exact same problem.
As my face started turning red another manager came over and said he would take care of it. He did thank goodness. I this point I was not happy and decided not to do the experience myself and frankly was unable to get out of my funk to enjoy it with my boys.
My story does not end there. During the experience, I noticed that everyone in the group was getting 2 minutes in the machine and my sons were getting only a minute. I went to the counter and was told that the package that I got for 4 rides was only a minute each and not the standard package 2 minutes each. I searched everything on the website and could not find any reference to a shortened time with the package I bought. I said this to the manager and he said "It is corporate" nothing he can do.
This is most likely my first and last time at iFly and my boys really enjoyed it. It is really bad to mislead your customers and even worse to tie the hands of your employees to fix an obvious problem.
I would like to say it would have been a 1 star except the employees were really great just had their hands tied with no ability to fix it.
Getting there I was greeted warmly. Was asked what time my appointment was and I said 2pm and gave my name. Filled out the waivers, and all seemed in order and off to a good start. The front counter person said she could not find my reservation and asked if I had a reservation form to which I replied that I only had the purchase receipt (photo on my phone) but it had a web purchase number on it and she would be able to look it up with that. No joy, she could not find it and asked me again for the receipt. After looking at the pic on my phone she said this was not a reservation and called over a manager who explained that I had no proof that I had made a reservation. After a few minutes of arguing I capitulated and said I will just purchase it at the counter to which I was told I could not as that package was only available online. I asked him if it made any sense for me to go online and purchase it AGAIN, and charge my card again for them to tell me the form the system puts out is not a receipt. They asked if I wanted to purchase the more expensive packages they had at the counter. (this is me with a stunned look) :{ After more conversation and much frustration I capitulated and attempted to go online and purchase the package thru my phone. There were no reservation times left and it would not let me purchase it. The two employees behind the counter just stared at me and said they could not help me.
At the same moment, I noticed another customer in the next line starting to get aggravated because they had made the exact same reservation and were having the exact same problem.
As my face started turning red another manager came over and said he would take care of it. He did thank goodness. I this point I was not happy and decided not to do the experience myself and frankly was unable to get out of my funk to enjoy it with my boys.
My story does not end there. During the experience, I noticed that everyone in the group was getting 2 minutes in the machine and my sons were getting only a minute. I went to the counter and was told that the package that I got for 4 rides was only a minute each and not the standard package 2 minutes each. I searched everything on the website and could not find any reference to a shortened time with the package I bought. I said this to the manager and he said "It is corporate" nothing he can do.
This is most likely my first and last time at iFly and my boys really enjoyed it. It is really bad to mislead your customers and even worse to tie the hands of your employees to fix an obvious problem.
I would like to say it would have been a 1 star except the employees were really great just had their hands tied with no ability to fix it.
Scritta in data 12 giugno 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Travis D
Thank you for going the extra mile and making a long commute to try this out. Thank you as well for sending over this detailed account. It helps us make sure things like this never happen again. We will look into the issue of reservations not showing up at iFLY from Viator as well as use this as a learning opportunity to train our staff to assist customers like you even better in the future. Each Flight is equal to 1 minute, and with 4 Flights shared by two people, we usually break that down into 2 x 1-minute turns for each flyer. This is our standard 2 flight package. Some of your other flyers in your class may have purchased a different package that includes 4 flights for one flyer. We're so sorry this was not more thoroughly communicated to you. We appreciate you taking the time to assist, and we hope you'll give us another chance to impress you in the future as it sounds like overall your sons had a good flight experience!
Scritta in data 28 giugno 2023
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.
jasmilam1
Trussville, AL33 contributi
nov 2022 • Coppie
Great time!! Instructor Eugene was really helpful and good to work with, very entertaining. He set a high bar, Will go back!
Scritta in data 19 novembre 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Carlos A
2 contributi
Excelente experiencia, los instructores muy claros y saben del tema. Las instalaciones amplias y seguras. Deben hablar más en español.
Scritta in data 5 settembre 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Cheryl M
Plantation, FL3 contributi
lug 2022
My granddaughters are visiting for the summer and we wanted to try something new. What better than indoor skydiving. So, for the 12 year old's birthday we decided to give it a try. They were a little apprehensive at first but ended up thoroughly enjoying the experience. A lot of the credit goes to Nagy as their flight instructor. He made it fun for them. The 12 year old is still a bit nervous about it but the 15 year old is hooked. I really thought it would be the other way around. They did the four flights with a high flight and got the certificate, photo, and video. Their facility is fantastic and the staff was wonderful. Thank you all, especially Nagy, for making it a memorable experience. We will be back.
Scritta in data 7 luglio 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Marietravelsss
2 contributi
feb 2022
Super cool experience took my little cousins with me they loved it would recommend and come back again soon
Scritta in data 2 febbraio 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Cayla M
We’re stoked to see your cousins enjoyed indoor skydiving! Thank you for sharing your experience. From all of us here at iFLY fort Lauderdale, we hope to fly with you all again soon and next time we hope to earn 5 out of 5!
Scritta in data 3 febbraio 2022
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.
SUNNY M
Hallandale Beach, FL16 contributi
nov 2021 • Amici
Most of you know I rarely get five stars to any business. Today I had the most amazing experience at Ifly in Fort Lauderdale. From beginning to end the staff was terrific! Andy and Justin met us at the front reception area and Andy explained everything that we needed to know and what was going to happen and how. He was very personable and professional. Next we had the pleasure of having Michael as our instructor and I don’t think any other instructor could’ve made for a more pleasurable successful experience. It was my birthday and he made it totally memorable experience for me. These guys work so hard to provide exceptional customer service. Solar was the controller for the air pressure and also the photos. He was nice enough to post a happy birthday sign for me while I was flying. My friend was able to get really great photos and video. We opted for the add-on which is to tandem with the instructor and go fly high And I totally recommend that. That really made the experience. Unfortunately I was not able to I have a video of that which I would’ve liked, but my partner was able to have one. All in all an incomparable experience, such a rush and I definitely want to do it again. I recommend!
Scritta in data 27 novembre 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Cayla M
Wow, this truly makes our day! Thank you so much for sharing this kind, detailed review of your experience and our team at iFLY Fort Lauderdale. We're so thrilled to hear you had an incredible indoor skydiving experience and we hope to fly with you again sometime soon!
Scritta in data 7 dicembre 2021
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.
mom22214
Yankton14 contributi
It was a lot of fun, Instructor was great!! The only thing that really bothered me was that you had to pay $10 for a helmet with a shield. I thought that was kind of crappy. Otherwise it was a cool experience! It was obvious they get paid on commission because they are constantly trying to upgrade us. The people were incredibly friendly, though and we really enjoyed them. Overall a nice experience, fun, but a little expensive.
Scritta in data 12 novembre 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Cayla M
Hi there, we're thrilled you had fun flying with us at iFLY Fort Lauderdale! We apologize if we came on a little strong. Our add-ons are meant as a way for you to customize and enhance your experience, but it sounds like we missed the mark. We will certainly take your feedback as a learning opportunity and we appreciate you sharing it with us. We hope to fly with you again soon and next time we hope to earn a full 5 out of 5!
Scritta in data 15 novembre 2021
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.
brickard2018
Columbus, OH25 contributi
Extraordinarily fun! My 8-year old daughter & I visited iFly Ft. Lauderdale and both had a great time. Andy, our instructor, gave very easy and clear instructions so we’d know what to do- he was terrific! Once you go into the tube, your flights are each around a minute (trust me, seems much longer when you are actually doing it). You can pay extra beforehand if you want to do a “high-flight”. We would have had fun with or without, but the high-flight was definitely worth it. Highly recommend this location & experience!
Scritta in data 5 giugno 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Travis D
Wow thank you for the kind words, and the review. We are so happy you and your daughter had a great time! I will let Andy know your nice feedback.
Scritta in data 7 giugno 2021
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di Tripadvisor LLC.
prepper
michigan155 contributi
Can my spouse watch and take pictures/video? If he can't take pictures or video, is he still allowed to watch even though he isn't participating?
Jacqualine A
36 contributi
I have called 2 times regarding a reservation for 3 people on Sunday, June 16th. All I get is a recorded message. I leave all the necessary information for a call back but no one returns my call.
M G
4 contributi
you can make a reservation for a date and time on line through their website. it's easy and it works
Jacqualine A
36 contributi
how do I get hold of someone to book a reservation for 3 at the Davie location for June 16th
hippiekit
Fort Lauderdale, FL183 contributi
Call and ask to be with Justin, he is great!
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iFLY Indoor Skydiving - Fort Lauderdale: domande frequenti
- Hotel vicino a iFLY Indoor Skydiving - Fort Lauderdale:
- (4.50 km) DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills
- (4.21 km) Renaissance Fort Lauderdale West Hotel
- (4.57 km) Sonesta ES Suites Fort Lauderdale Plantation
- (7.59 km) TownePlace Suites by Marriott Fort Lauderdale Weston
- (13.39 km) Fairfield Inn & Suites Fort Lauderdale Pembroke Pines
- Ristoranti vicino a iFLY Indoor Skydiving - Fort Lauderdale:
- (0.13 km) Cilantro Asian Bistro
- (0.29 km) Mr. & Mrs. Crab Davie
- (0.30 km) Ice Cream Club
- (0.35 km) Palace Indian Cuisine
- (0.38 km) Carvel