The Spa at The Brown Palace
The Spa at The Brown Palace
4.5
9.00 - 18.00
Lunedì
9.00 - 18.00
Martedì
9.00 - 18.00
Mercoledì
9.00 - 18.00
Giovedì
9.00 - 18.00
Venerdì
9.00 - 20.00
Sabato
9.00 - 20.00
Domenica
9.00 - 18.00
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The Spa at The Brown Palace: i modi migliori per scoprire questo luogo di interesse e le attrazioni nelle vicinanze

La zona
Indirizzo
Quartiere: Central Business District
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4.5
Punteggio 4,5 su 5181 recensioni
Eccellente
134
Molto buono
24
Nella media
11
Scarso
8
Pessimo
4

Silvia
SP101 contributi
Punteggio 2,0 su 5
mar 2023 • Coppie
The massage therapist was amazing but the place is a total mess. No tiles on the floor, dirty towels on the floor, wall with damaged wallpaper … it looked like they were under construction, but they got money anyway. Our massage was included in the package, but we were charged another 60 dollars anyway.
Scritta in data 21 marzo 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Jim B
2 contributi
Punteggio 1,0 su 5
dic 2022 • Coppie
This spa is awful! After checking in I was taken down stairs to a “cellar” - it was dark and cold! There was heavy brown paper covering the walls and floor (remodeling?). The steam room was out of order. There is no whirlpool. I was given a locker and my robe was damp!! The message therapist was mediocre at best. DISMAL is the only way to describe this experience.
Scritta in data 3 gennaio 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Cari L
5 contributi
Punteggio 5,0 su 5
mag 2021
Doug is a terrific sports massage therapist- excellent technique! Staff were very polite. Veronica was a terrific manicurist and I regret not also booking a facial with her as her fund of knowledge and attention to detail are clearly strengths.
Scritta in data 15 maggio 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Shay G
2 contributi
Punteggio 5,0 su 5
apr 2021
Very welcoming front desk staff who greets you with an essential oil scented mask and walks you down to the lounge area where you are given a glass of champagne and water while you wait. I would highly recommend the CBD wrap & massage combo with Devon! She listened to exactly what I was wanting out of the massage and I told her I was usually cold during my massages. She not only used the perfect amount of pressure and explained each step since I had never done a CBD wrap before, she also constantly made sure I was kept warm! Thank you Devon and see you soon!
Scritta in data 22 aprile 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Mary B
3 contributi
Punteggio 1,0 su 5
feb 2021 • Solo
“Mangers” pretend like they’re doing things to help guests yet don’t do anything at all. Terrible customer service and terrible help. Extremely disappointed, DO NOT book here.
Scritta in data 1 marzo 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

fadokv
Lafayette, CO134 contributi
Punteggio 5,0 su 5
set 2020
I had the opportunity to receive a facial at the Spa. Because of COVID, we could not show up early and appreciate amenities. Nevertheless, I had one of the best facials I have ever had! My aesthetician was Veronica. I went for the Signature facial. She did some dermaplaning and wow, the effects are still apparent. My skin is so much more smooth. I found the people kind and helpful. I will go back there next time I am in Denver!
Scritta in data 6 ottobre 2020
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Savvy Travel
23 contributi
Punteggio 2,0 su 5
set 2020 • Coppie
What a sad and depressing spa. It’s brown alright and in the basement. Low ceilings. Dark and outdated decor. Just pitiful. Treatment was nothing special. No discussion of products used. Entire property in dire need of renovation.

On a positive note, the construction details that remain from the late 1800’s including onyx clad walls and incredibly detailed metal work still remains. Marriott should bring this beauty back to its former glory and reflag it as a Ritz.
Scritta in data 14 settembre 2020
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Mel G
Fort Lauderdale, FL120 contributi
Punteggio 2,0 su 5
feb 2020
What better way to celebrate Valentine's Day than with a massage? Or so we thought. After hearing great things about the Spa at Brown Palace, my partner and I decided to book massages for Valentine's day. Unable to reach the Spa concierge on the phone, we booked online. I booked a deep tissue massage for myself and a Swedish Massage for my partner. Under the special notes I requested the couples room, if available.
The day of the appointment, thinking we would be late, we called in advance to inform the Spa and was on the receiving end of poor customer service. The host who answered the phone was not pleasant, nor was there any willingness to assist. We didn't allow that to damper day. We ended up arriving 7 minutes before our appointment time. We were not greeted with a warm welcome. Everything was rushed. Our appointments were not confirmed. Had they were, we would have known we had a couples massage and that my partner's service was somehow changed from a Swedish to a deep tissue without our knowledge.
None of the lockers worked, which in turn took the attendant forever to find us a working locker. At this time it's 2pm, our service should have started, but our therapist had not come to pick us up yet so we assumed they were running behind. Our therapist eventually showed up and at this time it was 2:07pm. My partner was in the restroom and came out at 2:08. When we walked into the room, we were shocked it was a couples. No one had told us the appointment was changed. Till this day I do not know my provider's name nor was my service confirmed. Our service started at 2:11pm and ended at 2:46pm. So, not only were the therapist late picking us up, but we were shorted 4 minutes.
We didn't bother to mention anything to the Spa concierge because she was not pleasant at check-in. We paid and got out of there. FYI - we paid for a deep tissue, when my partner was booked for a Swedish, I'm not sure who changed the appointment.
Will we return? No
Will we recommend? No, there are far better Spas with excellent service in the Denver area.
Scritta in data 3 marzo 2020
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

greg f
Colorado Springs, CO5 contributi
Punteggio 4,0 su 5
ott 2019
The room was very nice, however as a Marriott Titanium Bonvoy member they did not have a free upgrade available and I had to pay for the valet.
Scritta in data 11 febbraio 2020
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Candirae
1 contributo
Punteggio 5,0 su 5
feb 2020 • Amici
Amazing spa day at the Brown Palace! Veronica and Lyndsey were both incredible and highly knowledgeable! ❤️
Scritta in data 8 febbraio 2020
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

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THE SPA AT THE BROWN PALACE: Tutto quello che c'è da sapere (AGGIORNATO 2024) - Tripadvisor

The Spa at The Brown Palace: domande frequenti

Secondo i viaggiatori di Tripadvisor, questi sono i modi migliori per scoprire The Spa at The Brown Palace:



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