Mangwanani Sibaya

Mangwanani Sibaya (Umhlanga Rocks, KwaZulu-Natal) - Foto e indirizzo

Mangwanani Sibaya
3.5

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3.5
49 recensioni
Eccellente
16
Molto buono
18
Nella media
6
Scarso
3
Pessimo
6

Warren R
4 contributi
Daylight Robbery! Stay away!
ott 2021 • Amici
What an awful experience! Called to book online as I had a voucher and was charged double! Despite sending invoices and screenshots, Peggy refused to acknowledge this error and continues to ignore my emails and requests to speak to management. The spa treatments in addition very rushed and the staff were not well prepared!! Stay far far away from this place, much better service and value for money elsewhere.
Scritta in data 14 ottobre 2021
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

Natasha
1 contributo
Poor Covid Practices
feb 2021 • Famiglia
We travelled for the first time since March 2020 and thought we would visit the spa as a family as we have had good experiences with the River Valley Spa in Gauteng. We called both the spa and central reservations to confirm that all covid protocols would be followed as per the Mangwanani website. Unfortunately there is absolutely no social distancing, no sanitizers provided at some stations. It in fact feels like a sausage factory. When we raised our concern with the manager she said that it is because they are renovating their other premises and reservations always overbooks. This is unacceptable in light of the fact that we are dealing with a pandemic.
Scritta in data 20 febbraio 2021
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

sanjaip2015
Pietermaritzburg, Sudafrica262 contributi
Every single treatment was of a very high quality
feb 2020 • Coppie
Excellent service, outstanding establishment, the full day spa is the must. But please if staying in the area choose not to book in at the lodge it will just damper the fantastic day.
Scritta in data 11 febbraio 2020
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

Lester M
Dingley Village, Australia437 contributi
Fantastic
dic 2019 • Coppie
We booked the Moonlight spa at Sibaya and had an awesome evening. We started with champagne, canapes of hummus and vegetables and full body massage with hot stones. We then had dinner, which i was rather disappointed with. It was essentially a chicken pie but in a roti roll. It was bland and not very good. This was followed by a head, neck and shoulders massage which was good. The then had desserts and after dinner amarula shooters followed by a foot massage. Overall the staff were amazing, so friendly and representative of true South African culture
Scritta in data 21 dicembre 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

Nunurbizniz B
5 contributi
Very enjoyable day
dic 2019 • Amici
I spent the day at the spa with two others. Everything ran like clockwork on the day. Despite this, I did not feel rushed, there were small gaps in between each treatment to relax on one of the sun loungers or sit at a table. The treatments all lasted a good length of time, food & drink were included in the cost.
The staff were all very helpful and friendly. I would recommend this spa to anyone visiting the area.
Scritta in data 15 dicembre 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

Zora Khan
Queensburgh, Sudafrica124 contributi
Yearly birthday sojurn
nov 2019 • Coppie
Every year i visit this spa in the month of november which is my birthday month.
Despite the gripes i may have over the years i always come back for 3 major reasons
1. Outdoor venue
2. Value for money
3. It creates jobs for our local therapists and has a programme for african sisters to learn the trade.
So having said that its great to be outdoors but you have to understand that wind and rain are the elements to negotiate at times. Staff tries their best to keep u comfortable. Its theurapetic just to see the palm trees sway and look at the open skies...
Value for money 100%. The type of massages on the full day spa leaves no part of your body left out of the revitalising process.
Starting with a healthy breakfast of crisp luxury muesli and youghurt. Served with fruit a choc muffin and a savory one as well as hot drinks as per choice. We were taken off for head neck and shoulder massage then a full facial followed by a full body scrub and exfoliation, lunch and leg and arms massages finally the full body massage. Lunch was a lovely roasted veg wrap and lovely cakes and tea.
Mangwanani just needs to tweek a few things to make guests feel superb. They have to improve their services in the following
1. Diabetes and older folk have very thin skin and the sugar scrubs are very harsh. Even today i am feeling the stimulating feeling on my legs and hand skins. I used to take mielie meal before it was softer now its not offered.
2. Exfoliating station. This has to improve in that after each person washes off the place should be cleaned i had tissue and other stuff on the floor. Also guest must be moved away to another area for the coconut body rub. Please its too sad to be rubbed in a wet area.
3. The area for shoulder neck massage had a terrible stink of sewage.please attend.
4. Again please check on therapist hygiene especially nails some had long nails. Please check at all times on their hair as well some are quite untidy.
THERE WERE NO LOTIONS IN THE LADIES CHANGE AREAS.

Otherwise overall great day to celebrate any occasion. I had a memorable day
Thank u all.

Scritta in data 20 novembre 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

Shenaz S
Londra, UK12 contributi
Unmistakably the best spa in the in Africa
lug 2019
This is an African spa with the most authentic african experience you will ever get. It doesn't fail to impress. The treatments are excellent, the food great, and the ambience wins the prize for the day. If you decide to go , try the moonlight spa. There are usually a lot of offers where you can get two for the price of one. The only advise is try staying at the hotel since you really don't feel like driving back after 4 hours of treatments. I have to mention the cakes and deserts, which are also delicious! The african dancing is also worth a mention and something will that very much stay in my memory.
Scritta in data 24 settembre 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

AECT
Hillcrest, Sudafrica49 contributi
Lacklustre afternoon with Mangwanani
ago 2019 • Lavoro
The strength of Mangwanani is the Premier African setting of Sibaya that sets it apart from many other experiences available in and around Durban.

The staff and by staff, I’ll single out the massage staff, who seem to be a well oiled team (pardon the pun) and know what they doing, even orchestrating the treatment switches/timings flawlessly.

I took my staff there for a day that was all about them and I feel Mangwanani came up short on expectations and value.

The spa had an air of a “cost cutting / profit maximising”, everywhere you looked. Maintenance is not being kept up and there are missing window panes, broken heaters and lack of stock of standard advertised treatments. It’s not good when a masseuse has to stop a treatment to borrow oil from a colleague because no one monitors stock levels ahead of pay day weekend.

Food was good so important to call that out. I’d like the cash bar to not run out of bubbly after one glass (at least that was the reason given when we ask for more). Most establishments make their money on the bar and while I can appreciate drunk patrons aren’t wanted, I’m sure a few glasses over the course of an afternoon can be catered for.

The ladies bath room is rather exposed to passers by (the men’s too), which is ridiculous given the disrobing required at spas and the resent observance of Women’s month. Why not use your own brand of treatments from the store, so people could buy them if they liked them? If you want people to fill in the forms, give them a pen. If you want people to go back to their tables after each session, have something waiting for them, or rather just shuffle them on to the next room.

Overall the “experience” was inconsistent for me and I was hoping my staff could’ve had the day they deserved. This may come across as a harsh or scathing review of the experience but if you take a look around the place and take it all in, you may find yourself at the same conclusion...
Scritta in data 31 agosto 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

Dave W Travel for Fun
Blenheim, Nuova Zelanda70 contributi
Relaxed and friendly
ago 2019 • Famiglia
We took my teenage daughter to the spa as part of her birthday experience, they welcomed us as a family in song and sang us a happy birthday. The food was good, portion a bit small for me but girls were happy, cakes were amazing. Friendly staff and welcoming. The treatments were good but for the seating, you are not at your most comfortable so you don't get full effect. Full body was hard to enjoy due to the head rest digging into your forehead, the lady doing it was always checking in on pressure and was friendly. The staff do seem to be exhausted and I'd say they need a bit more breaks, otherwise great afternoon and would do it again.
Scritta in data 29 agosto 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

Nadine S
Richards Bay, Sudafrica26 contributi
Regular Couples Retreat
mar 2019 • Coppie
My husband and I are regulars at Mangwanani. We've visited most of the KZN branches, with Sibaya being the most frequent due to location. We absolutely love the massages offered at Mangwanani. Everything is wonderful except the bathroom facilities. This room is terrible with everything falling apart. The spa really need to invest in maintenance or an upgrade.
Scritta in data 6 maggio 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

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