Luxury Airport Shuttles
Luxury Airport Shuttles
Luxury Airport Shuttles
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4.0
15 recensioni
Eccellente
8
Molto buono
3
Nella media
1
Scarso
1
Pessimo
2
Leonard L
Tauranga, Nuova Zelanda31 contributi
giu 2023 • Coppie
We had booked our flights with travel agency “YOU Travel” in Tauranga who recommended we use Luxury Airport Shuttles for our outbound and return journeys, and so we followed this recommendation and paid in advance through “YOU Travel” for Luxury Airport Shuttles to take us both ways (outbound & return). Our outbound shuttle journey (ie, from home to Auckland Airport) was perfect (see my previous review of this outbound shuttle journey). However, our return shuttle journey on 1st June 2023 WAS SUBJECT TO A SCAM!! Specifically, after we arrived at Auckland Airport we phoned Luxury Airport Shuttles to notify them that our plane had arrived an hour late and we were currently stuck in one of the four queues at Customs and not to regard us as “no shows” … only to hear that they had cancelled our return journey without notice or refund, and would only take us if we paid an extra $184.71! We were otherwise stranded at Auckland Airport, so we had to pay by credit card over the phone, and we felt this was a SCAM!! WE WILL NEVER USE THIS SCAM SHUTTLE COMPANY AGAIN!! We notified “YOU Travel” of this company’s behaviour and, after intervention from YOU Travel, Luxury Airport Shuttles offered to refund $155.00 of this amount. We have not accepted this low-ball offer, and we intend to dispute this extra payment with our credit card company.
Scritta in data 3 luglio 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Wayne
Gold Coast, Australia14 contributi
apr 2021 • Coppie
We were picked up in the morning outside the front of our house. The driver John, was on time and very friendly. Our trip was from Papamoa to the Ibis hotel at Auckland Airport.
The day before our trip, we were contacted by the office to confirm our pick up time. Which we found this very reassuring.
I found the service to be very efficient, quick and super friendly.
I would without hesitation use this service next time I'm in New Zealand.
Thank you Luxury Airport Shuttles and our driver John, who made our journey very easy.
The day before our trip, we were contacted by the office to confirm our pick up time. Which we found this very reassuring.
I found the service to be very efficient, quick and super friendly.
I would without hesitation use this service next time I'm in New Zealand.
Thank you Luxury Airport Shuttles and our driver John, who made our journey very easy.
Scritta in data 30 aprile 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Pauline B
Matamata, Nuova Zelanda46 contributi
mar 2020
They pick me up on time as was there estimated time by Email, and I was home in good time also great service guy will use you again soon
Scritta in data 10 marzo 2020
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Lynne660
Chesterfield, UK75 contributi
apr 2019 • Coppie
We were picked up on time by the driver and after a couple more stops to pick up passengers we were off to the airport. What quickly became clear was that the bus was an uncomfortable, bone shaking ride and very stuffy indeed. We were driven at such speed that we arrived at Auckland airport an hour earlier than had been specified - and than we wanted. Will fly next time!
Scritta in data 31 marzo 2019
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
jollyrobert
Bridgend, UK994 contributi
dic 2018 • Coppie
This shuttle service has become my preferred more of transport when arriving in New Zealand. After the long, long, long-haul from Doha on a very good Qatar flight, and having to recover what we thought was lost baggage that missed being placed on the the carousel, to settle back and let a Kiwi drive us down to Tauranga, some hours down south, is sheer bliss. Our flight had arrived early and we entered the baggage recovery area around 05.00 hours, picked up two of our cases, and waited with increasing unease as other passengers left to join the rapidly lengthening queues for Border Security, in particular bio-security, but the missing bag refused to appear. Finally, a female member of staff went through the hanging curtains to investigate, reappeared and assured us that the handlers were still unloading the several aircraft that had arrived together. Time past and as we had booked the overland shuttle service for 06.00 am, we we becoming more and more frazzled. Eventually, the same member of staff went back outside and this time on her return she was triumphantly bearing the offending bag, full of Christmas presents for our grandchildren, and further helped us advising us to speak to another member of the ground staff about the long queues, and our need to catch our transport. It was now 05.45 am! The new staff member ushered us into a much shorter line of persons who required some assistance, and very quickly we were standing at the desk of one of the bio-security officers, who listened to our declaration of 2 jars of English-style Marmite spread, and waved us through the green channel. We emerged sweating but happy into the arrivals hall to meet up with our charming driver, who explained that even though it was 6 o'clock, the time we were scheduled to leave, other travellers had not yet turned up and they had texted to say they were still being processed through arrivals! It took about 40 minutes before everyone was assembled at the waiting minibus before we were making our way out of Auckland airport and heading south into the dawn. It is this relaxed and flexible approach that makes this service so reliable and attractive, and it is much better value than the unreliable and expensive ANZ flight to Tauranga, with all its restrictions.
Scritta in data 7 gennaio 2019
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
wibu
sf58 contributi
nov 2018 • Lavoro
Delayed departure both ways...lost passengers so we couldn’t leave the airport ...the time shown on my booking confirmation was disregarded and delayed by 1 hr without notification...return trip pick up required 2 calls to track down the shuttle which was 40 mins late...driver couldn’t find the address...
Scritta in data 17 novembre 2018
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Sheila Logan
Tauranga, Nuova Zelanda46 contributi
dic 2017 • Coppie
We always take Luxury Airport Shuttles when we head off on holiday. It makes us feel like we are really on holiday, rather than having to fight the traffic and find a parking lot up in Auckland to leave our vehicle. By the time you add up the fuel, the time, the stress - the parking costs - its so worth taking the shuttle. Always have great drivers - lots of them retired so they are full of stories if you want to chat - otherwise - they just quietly get their job done, which is transporting you safely to and from the airport. Excellent door to door service.
Scritta in data 7 novembre 2018
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
Helen A
Cambridge, UK4 contributi
gen 2018 • Solo
These guys have restored my faith in humanity. I had booked a transfer for the 30th Jan and due to unforeseen circumstances we had to travel home to the UK. I contacted Emily at the company and my fees were transferred back to me without any issues. I will re-book with them when we do eventually get to go back. Thanks again everyone at Luxury Airport Shuttles. Ken Attwood.
Scritta in data 28 gennaio 2018
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
mje0250
Sydney, Australia1.585 contributi
dic 2017 • Coppie
We just booked the shuttle from Tauranga to the Novotel airport AUCKLAND
The mini bus was very clean comfortable big window and mostly excellent driver
The pickup was on time and hit their a. Title early a plus
Booking was easy and friendly
Overall highly recommended better than expensive flights
The mini bus was very clean comfortable big window and mostly excellent driver
The pickup was on time and hit their a. Title early a plus
Booking was easy and friendly
Overall highly recommended better than expensive flights
Scritta in data 26 dicembre 2017
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
jollyrobert
Bridgend, UK994 contributi
dic 2017 • Amici
These luxurious mini-buses are my preferred mode of transport whenever arriving at Auckland from the UK, to travel onwards to Tauranga, to my daughter and her family resident there. I have abandoned the overly expensive, and totally unreliable air-bridge link operated by Air Nelson for ANZ, having "missed the bus" 4 times in as many years, often without back-up or explanation. I've had to pay for taxis to ensure I catch my international departure from Auckland, having arrived at some ungodly hour at Tauranga, in plenty of time only to be told that the flight is cancelled/delayed owing to fog in Auckland, no plane or operational reasons. Anyway, this service is quieter, more comfortable, runs 24 hours in all weathers and is cheaper! No brainer really, is it?
Scritta in data 23 dicembre 2017
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.
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Luxury Airport Shuttles: domande frequenti
- Hotel vicino a Luxury Airport Shuttles:
- (0.14 km) Paramount Apartment - Mount Maunganui Holiday Apartment
- (0.19 km) The Anchorage
- (0.23 km) Downtown Delight in Mt Maunganui
- (0.32 km) Pacific Motor Inn
- (0.45 km) Mission Belle Motel
- Ristoranti vicino a Luxury Airport Shuttles:
- (0.04 km) Mount Ocean Sports Club
- (0.14 km) Spongedrop Cakery
- (0.27 km) Smart India
- (0.07 km) Hashtag Street Food
- (0.25 km) Latitude 37