The Bannatyne Spa

The Bannatyne Spa (Carlisle, Inghilterra) - Foto e indirizzo

The Bannatyne Spa
4.5
8.00 - 20.00
Lunedì
6.30 - 22.30
Martedì
6.30 - 22.30
Mercoledì
6.30 - 22.30
Giovedì
6.30 - 22.30
Venerdì
6.30 - 21.30
Sabato
8.00 - 20.00
Domenica
8.00 - 20.00
La zona
Indirizzo

4.5
133 recensioni
Eccellente
95
Molto buono
21
Nella media
7
Scarso
3
Pessimo
7

kirstyg
Lake District, UK6 contributi
nov 2021 • Amici
Had a spa today and was absolutely lovely! At the front desk you get to pay £6 for a bag with flip flops a towel and dressing gown. Didn’t use the pool out of choice but was a good size. There’s two good size hot tubs which were a lovely temp. Two saunas and a steam room. Had some food in the cafe lovely service and food. Had a back massage facial and scalp massage and was amazing. The wellness suite was one of the best I had been in. Water beds were fantastic and also had hot stone beds but again didn’t use these out of choice. Very good and friendly service and a lovely day for myself and sister in law for her birthday. Would definitely return.
Scritta in data 9 novembre 2021
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

Andrew H
1 contributo
giu 2021 • Coppie
I don't normally write a review on the places I visit but this SPA deserved it and the massager Jessica deserves the recognition and is great at her job ✌🏼
Me and my partner had a massage and a relaxation day there and it was soo chilled!
If you want to be pampered and experience an amazing massage then I recommend that this is the place to go.

Andrew & Denise ✌🏼🤟🏼
Scritta in data 19 giugno 2021
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

LORI S
Annan, UK1 contributo
mar 2020 • Solo
I am giving this one star only because I can't award them zero. This company does not care about its customers...only about how much money it can get from people. Terrible attitude towards its customers, poor facilities and overpriced !
Scritta in data 4 settembre 2020
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

Lynn K
49 contributi
feb 2020 • Solo
I enjoyed the day. The sauna steam room and jacuzzi were very hot !!! The pool was big enough. The jacuzzi in the pool was nice. The girl who done my facial was helpful. I bought 3 products.i was given a £5.00 voucher. The relaxing room in spa upstairs was brilliant. Needs chilled water. Lemon and ice cubes. The bottle need filling and more glasses. The girl on reception could explained the place better. A little more care and attention to people who are new. The place was clean. The change rooms were well equipped. Nice hot shower s. A good layout.
Scritta in data 28 febbraio 2020
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.
Good Morning, Many thanks for your feedback. It is lovely to hear you enjoyed your time with us. We have taken your comments constructively and will focus on tweeking the little bits that could be slightly better. Many Thanks Anne Spa Manager
Scritta in data 1 marzo 2020
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.

Mandpat64
Whitehaven, UK26 contributi
ott 2019 • Amici
On arrival, the system said we weren’t booked in even though we had confirmation. There had been a mess up somewhere earlier in the day and our booking had been cancelled. But - the reception staff were amazing! Understanding, friendly, helpful and accommodating. All was sorted.

We didn’t use the gym, but thoroughly enjoyed the pool, the saunas, the lunch, the relaxation etc etc. And our one-hour long treatments were wonderful.

Definitely going back.
Scritta in data 12 febbraio 2020
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.
Hi, Many thanks for the review. We are so pleased to hear you enjoyed your time with us after the mix up. See you soon
Scritta in data 21 febbraio 2020
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.

yvonnebL2173OE
Middlesbrough, UK2 contributi
ott 2019 • Amici
Got voucher for treatments as a gift for 2 people. Very friendly, polite, helpful staff at front desk before and after treatments. Spa therapists very welcoming and professional, asked lots of questions to make sure we got what we wanted. Good advice on products used and no pressure to buy. Totally blissful experience. Thanks to all staff.
Scritta in data 29 ottobre 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

Paulette292983
5 contributi
ott 2019
Me and my partner went here for a back and neck massage the staff were polite and professional. They have really good offers on too. The pool and other amenities were fantastic as well. Definitely try the food good prices and very filling. Thank you for a great experience we will deffo be back.
Scritta in data 7 ottobre 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

durham05
Durham, UK1.231 contributi
ott 2019 • Solo
I really like the facilities here. They gym is quite spacious and the pool with it's 3 jacuzzis is really nice. I wish they had some games installed on the machines though
Scritta in data 6 ottobre 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

seriouslysunseeking
Carlisle, UK175 contributi
giu 2019 • Famiglia
Going down the nick. The equipment is good, pool and other amenities good. Lack of personnel, means not always people there to ask question to, the cleanliness leaves a lot to be desired, it used to be spotless but not now.
Scritta in data 2 luglio 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.

Nicola R
29 contributi
giu 2019 • Amici
My first time to a spa and I have to say it was a fabulous experience. It was a birthday treat from my sons and their girlfriends so a big thank you to them. The moment my mother and I walked through the door the staff were friendly and very professional. We both had the facial and scalp massage by Jess and Lauren who were fantastic and explained everything clearly to us. A great day out.
Scritta in data 28 giugno 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.
Hi Nicola R, Thank you for taking the time to review The Bannatyne Spa Carlisle, I am delighted to hear you enjoyed your spa day with us and I will pass your complements onto the therapists. We look forward to welcoming you back In the near future. Kind Regards Darcy Laing Spa Manager
Scritta in data 3 luglio 2019
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.

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