Quicktransfer

Quicktransfer (Toronto, Canada) - Indirizzo


2.0
1 recensione
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heatherlou1995
Liverpool, UK2 contributi
set 2019 • Coppie
Arranged a pick up from the airport to our apartment in Toronto. When we booked we where told that there would be someone waiting at the terminal for us. Even though we confirmed our flight number when we booked, when they called and when they text the driver still did not have the correct flight number. When we arrived we couldn’t use our phones to check where the driver was only for the fact that the airport had WiFi we logged on to check where he was to receive a message to say we had to text him when we got there. We only waited about 20 minutes but it was very frustrating as there was a clear lack of communication and it was late after a long day of travelling. We also would have struggled if we hadn't thought/been able to log onto the WiFi.
Scritta in data 23 settembre 2019
Questa recensione rappresenta l'opinione personale di un membro di Tripadvisor e non di TripAdvisor LLC.
Quicktransfer
Dear Customer, we are very sorry for the faced inconvenience and the delay. It is on us and we promise it won't happen again. Hope you will give us a second chance. Have a great day!
Scritta in data 24 settembre 2019
Questa risposta rappresenta l'opinione personale del rappresentante della struttura e non di TripAdvisor LLC.
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