Los Cabos Tourism Board
Los Cabos Tourism Board
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2.0
Punteggio 2,0 su 563 recensioni
Eccellente
12
Molto buono
4
Nella media
5
Scarso
3
Pessimo
39

Todd C
1 contributo
Punteggio 1,0 su 5
mar 2024 • Famiglia
Avoid Europcar in Mexico at all costs. Had to wait 2 hours at the Cabo downtown office for a car to come from the airport even though I had a reservation. The agent then forced me to buy the optional insurance and said if I didn’t “No car for you”. I had no option as the other companies did not have any cars available. It is my mission to inform everyone that they are a horrible company; just google the reviews all over the web. They hook you in with low rates however the hidden fees and BS insurance scam is rampant.
Scritta in data 10 aprile 2024
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Abe G
1 contributo
Punteggio 2,0 su 5
mag 2023 • Coppie
Europcar at San Jose del Cabo airport location would not accept our previously purcharsed insurance through expedia. The would only rent with their insurance even though they accepted the initial booking. They oupgraded the car without authorization only to overcharge without permission after the contract was closed. The vehicle itself was dirty, not fully fuel and not really and upgrade. They have an answering sustem, but you will never get a person on the line. Please go somewhere else or you will be ripped off.
Scritta in data 22 maggio 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Rebecca R
1 contributo
Punteggio 3,0 su 5
mar 2023
We had a great trip but for one thing... America Car Rental out of the Airport. They quote one price online and then nearly double the price for "required/mandatory" insurance. Then when you return the vehicle, they charge $60 to clean it out. Our van had sand from the beach. I asked for a broom so that I could sweep it out and they said no -
charging an extra $60. Finally, the vehicles are not new. We had a hard time opening one door. I read other reviews on them and it appears they are consistently shady. Find a different company.
Scritta in data 25 marzo 2023
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Trip668028
Cabo San Lucas, Messico1 contributo
Punteggio 1,0 su 5
ott 2022
Do not rent from them!!!
500US$ deposit never returned. I love Cabo! go every year. first time I've been screwed over.... EUROPECAR/Fox rent a car. AVOID!!
Scritta in data 15 dicembre 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

3Ring
Tijuana, Messico60 contributi
Punteggio 1,0 su 5
lug 2022
I received a confirmed rental rate of $201 via Priceline. When I arrived I declined the offered insurance as I have my own insurance for driving in Mexico (I have a home and car in Mexico and Mexican issued coverage). Budget demanded $65 from me to use my own valid insurance. After the trip I contacted Budget and they were no help. Priceline also refused to honor the rate they provided.
Scritta in data 8 agosto 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

edgardo nieves
Cabo San Lucas, Messico2 contributi
Punteggio 5,0 su 5
lug 2022 • Coppie
Bar del Lobby Ivan Hernandez, Fernando Ortiz. Restaurant las Olas Isela Salazar, Elsie, Yamylet Baena estas personas se destacaron por su excelente servicio al cliente. Haciendo nuestra estadía más placentera todos ellos se merecen un reconocimiento especial.
Scritta in data 23 luglio 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

Tan P
5 contributi
Punteggio 2,0 su 5
mag 2022 • Coppie
If you are Asian like myself, don’t go to Los Cabos. Everywhere I went, I had a feeling that we are ghosts with lengthy wait and nobody came to ask what we need. On the other hand, White people around us came after but always got taken care very well. We kept asking ourselves: are we invisible? We stayed at a 5 star all inclusive hotel and still had that experience. I would never come back to Los Cabos.
Scritta in data 20 maggio 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

T Wilson
3 contributi
Punteggio 1,0 su 5
mar 2022
crooks....shysters. Stay away from this bunch IF you happen to fly into Cabo San Lucas int airport. They didn't honor my online confirmation I got. what you don't see IF you happen to research rentals via Fox Car Rental which now is Europcar shyster agency at the airport....I had a confirmed price and an offered insurance price which was posted on the Fox site (which is now Europcar Rental) of $24.99 a day for full insurance coverage which they switch at the rental agency to $55 a day which two people of front of me while I waited an hour at the place for a car....they had 4-5 guys sitting behind the desk doing nothing while telling me there was 2 people in front of me to see the one guy handling rentals. Wasn't sure what the other 4-5 "agents" were doing behind the desk other than maybe doing selfies of themselves screwing their customers....then they charge you a $1,000 deposit after all of the other attempted charges. We started to walk away from these crooks to go to another rental agency after I called my friends who live there and they said to go to another rental agency. They couldn't believe the abuse Europcar was attempting. Then the guy who called himself "Mercy" came out say they'd lower the insurance charge which they had earlier blamed on their "computer system" and that they couldn't change that....then they did. Crooks!! Stay away. Don't support these shysters!
Scritta in data 31 marzo 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

newtonmum
Newton, MA121 contributi
Punteggio 1,0 su 5
mar 2022
Our first time in Los Cabos, a beautiful paradise place with lovely warm people, only to be spoiled by our extremely unpleasant car rental experience when we first set foot on this land.
Make the reservation through Kayak/E-dreams (will complain to both companies). Didn't bother to check reviews (Mistake No 1). Mistake No 2 be aware of shady businesses such as this Mexican outfit (Stick with a reputable global company such as Hertz/Avis at all cost, especially in a third world country). To make the long story short, we were forced into a $597 extra in basic insurance for a very sad looking car that has a broken windshield. The very next day (after only driving from the lot to the hotel), two flat tires. Roadside assistance showed up 2 hours later. For all I know, we drove off the lot with the two flat tires after I repeatedly asked the manager if there is anything else wrong the car. Just don't ruin your hard earned vacation by engaging with these people.
Scritta in data 29 marzo 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

anne c
Waupaca, WI19 contributi
Punteggio 1,0 su 5
mar 2022 • Amici
I totally agree with the bad America car rental company. Just don't even go there. I get confused with reviews because some people are just picky and write bad reviews over nothing. This is legit bad company. By the time they get done charging you for everything you had no idea you had to pay, it was $800 extra. Yes, they will charge a lot for so called insurance and then say you damaged car and charge even more. It doesn't matter if you already bought the extra Mexican insurance. You are trapped. Also, they are not open 24 hours at all. If your flight is at an inconvenient time they will tell you crazy stuff like the airport is closed and you can't return at that time so be prepared for close to $200 extra for taxi rides to return a day early but they will charge you for that day. It is a sad thing because all of the tourist places are awesome and a wonderful experience but your welcome and send off is to get screwed out of your vacation money. You can rent transport for $800 extra a week and just relax. Much better plan. The area itself is wonderful! We had such an amazing experience with whales, whale sharks, Sea Lions, sea Turtles, etc. Beautiful area. All agencies in Mexico should warn against car rentals to tourist to hold the rental car companies to do better to bring more money to the area and keep repeat customers. I am trying to fight these charges. No stars. Taxi drivers are better in the area so just do that. It is expensive but less headache and just plan very well.
Scritta in data 28 marzo 2022
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Le recensioni vengono sottoposte a verifica da Tripadvisor.

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