Viking Coastal Trail Bike Hire

Viking Coastal Trail Bike Hire (Birchington, Inghilterra) - Foto e indirizzo

Viking Coastal Trail Bike Hire
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4.0
18 recensioni
Eccellente
11
Molto buono
2
Nella media
1
Scarso
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Pessimo
2

Layla L
1 contributo
Hired two bikes and made to pay up front, which speaks volumes about the limited control the customer has over the whole experience. We had no choice but to cut our journey short as weather conditions were not accommodating the journey (high winds, cold etc) and the ride was more of a hellish experience than a fun one. The guy in charge wasn't particularly helpful or enthusiastic about various other bike routes that we could have tried, so I have no idea if the ride would have been different had we been on alternative terrain. He also said that there would be men in lycra dotted around our route should we run into any difficulties with the bikes but we didn't see one of these in the barren landscape. When we returned an hour before our designated time I made a point of asking the guy if a reimbursement for that unused hour was possible, since we weren't to know that the weather would be so debilitating. He said that as a business this isn't how they operate and that an alternative would be for us to come back in future and obtain some extra hours, but he made no effort to distinguish me from other customers (take my name and details, give me his name etc) so I can't help but feel that this was a cheap way to appease me with nothing behind it. I didn't go on with him and I write this with no malice towards his livelihood, but just with the intention of making it known that as a customer I'm very disappointed and actually feel robbed blind. Between us we paid £36 for an experience that wasn't even close to what was advertised or what we'd expected.
Scritta in data 17 agosto 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Tripadvisor controlla le recensioni.

Kirsty M
1 contributo
We are a family of 4 with a 10 year old and although we hadn’t called/booked in advance, VCT we’re able to accommodate us all with individual push bikes. Excellent and friendly service - would certainly recommend. We would highly recommend the trail to Reculver, great for all levels of cycling and a lovely pub to rest at once at Reculver.
Scritta in data 9 agosto 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Tripadvisor controlla le recensioni.

Angela H
Londra, UK26 contributi
We were a large group camping nearby and wanted to do some cycling as an activity. We booked a mixture of Surrey bikes and push bikes in advance. On the day everything went really smoothly, Ian was very helpful and in no time at all we were all allocated bikes and on the path to Reculver. At Reculver there was ample places for coffee, ice cream or a sandwich.

Some of the push bikes did seem a little worse for wear but we were told that their usual annual upgrades hadn't been possible due to shortage of bikes during covid etc.

We had a great couple of hours even with poor late May weather. Thank you VCT bikes!
Scritta in data 7 giugno 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Tripadvisor controlla le recensioni.

Bethan N
1 contributo
Amici
Came to check if there was any electric bikes available, after being told that there was one left and it would be for us another family skipped in front and took our bike. A very young boy who was working clearly didn’t know what he was doing as he gave the bike to the family instead of us. They then proceeded to lie to us and say that the family had already booked out the bike, when it was very obvious that they had just arrived and it was because the young boy didn’t have a clue what he was doing. Organisation is very poor and so is the customer service. Not happy at all. Will definitely not be coming back!
Scritta in data 17 aprile 2021
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Tripadvisor controlla le recensioni.

debbie m
Kent, UK16 contributi
After covid lock down - July 2020. My daughter and I thought we would have a go on our own on the bikes that have a canopy. Very Fred Flintstone! (We had used a larger version last year with much hilarity) Truly worth a go.
Scritta in data 1 agosto 2020
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Tripadvisor controlla le recensioni.

Peter D
Kent, UK265 contributi
Solo
Having a chain rapped around my gear wheel jammed with no movement I walked to them and they were the best a young man helped and fixed the problem, I gave him all the money I had in change. And then cycled 8 miles home. A Big Thank you
Scritta in data 25 maggio 2020
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Tripadvisor controlla le recensioni.

amanda c
Margate, UK41 contributi
Famiglia
Having seen this company advertising the bike hire on line I went down with my sister who was over from New Zealand. We had planned a day cycling we arrived at 10.30 to find it shut , no opening times displayed , we phoned the mobile number and left a message, we had no reply so very disappointed, at least display your opening times .
We then walked to Reculver !!
Scritta in data 4 giugno 2019
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Tripadvisor controlla le recensioni.

larko84
Herne Bay, UK14 contributi
Famiglia
We hired the medium Surrey Bike today with some friends and our young family. We all really enjoyed! Great fun and something different to do locally as none of us had previous tried. Thanks also the the very friendly team at Viking trail bike hire.

We will be visiting again next summer.
Scritta in data 15 settembre 2018
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Tripadvisor controlla le recensioni.

Russell S
5 contributi
Famiglia
We had friends down a couple of weeks back and thought this would be a great thing to do with their young sons. Our are a bit older so we hired one electric and one manual four seater. They were great and the guys who run the place were friendly an eager to help.
Scritta in data 3 settembre 2018
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Tripadvisor controlla le recensioni.

RevLeFrench
Ramsgate, UK3 contributi
Famiglia
Had a great time on the bikes, really fun. Grabbed some food that was good quality and reasonably priced, highly recommend the chicken burger. Loads of fun.
Scritta in data 18 luglio 2018
Questa recensione rappresenta l'opinione personale di un utente di Tripadvisor e non di Tripadvisor LLC. Tripadvisor controlla le recensioni.

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