I had to book this hotel becouse no other were available for that night. Personnel are very unheplful and do just the minimum for the check in. We arrived very late and we could see a dirty hotel with very simple rooms, probably the worst we used during our trip in the USA and we paied more that 200$ for the night. The television did not work and we ask to have another room but they said that no other rooms were available but, as soon as we start to "rise the voice" they find another room (the television was with a "green screen", very hold but at that point we were to tired to discuss again).
We had one of our baggage lost and we advised the reception about the opportunity that the luggage will arrive during the night: we received some phone calls, probably from the airline company but the telephone did not work. The luggage arrived at 3.30 in the night and the reception called us without worry about the hour. It is true that they have a shuttle bus but in high season one shuttle is not enough for the number of guest: coming from the airport we was more than 10 in a 8-seats bus and the morning after it was impossible to use the shuttle for the number of people that was waiting for it.
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